FOR IMMEDIATE RELEASE

Power over Ethernet Technology Offers 60% Energy Savings

During tough economic times, call centers are looking for places to save money. Due to advancements in LED circuits and utilization of Power over Ethernet (PoE) technology, OnTrack wallboards from Inova Solutions have been proven to save up to 60% in energy bills.

PoE technology allows for lower power consumption without sacrificing brightness or clarity of LED wallboards. Connecting directly to an organization’s network, they also save money by eliminating the need for costly and cumbersome AC power outlets. Read more here.

Now is a great time to estimate your reader board needs for 2009. Try our free energy calculator to see how much you’ll save by upgrading to PoE displays.

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New Whitepaper on “How to Stay Afloat in a Sinking Economy”

Wendy Hubbard, Executive Vice President at Inova Solutions, documents in a new white paper her recommendations for call center mangers dealing with today’s difficult economic times. Read an excerpt from the white paper below:

“As the United States faces its worst economic crisis since the Great Depression, many companies are looking for places to cut back. The call center, though rising in perceived value to senior management, is often viewed as a “cost center,” and an easy place to trim the fat. It then becomes the job of the Call Center Manager to justify the center’s contribution to the company’s bottom line, and offer a solid plan for doing “more with less.” This requires resourcefulness and a willingness to make sacrifices until the storm passes. But it can be done.

There are two key areas that need to be considered when adjusting your call center’s plan…” continue reading

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Do you know a decision maker in an outbound call center?

Inova Solutions not only offers award-winning solutions for inbound call centers, but also for blended and outbound call centers using Avaya PDS. When you refer us to a friend from your company’s outbound or blended center, and that friend participates in a product demo, we will give you a $100 American Express gift card.* It is as simple as that!

*Referrals must be sent to info@inovasolutions.com and must be received by 12/31/08. To be eligible for the $100 gift card, you must have a current Inova Service Agreement (ISA), refer the name and complete contact information (phone, email, mailing address) of a decision maker in an outbound, inbound or blended contact center who uses the Avaya Predictive Dialer System. The referred person must meet the conditions specified above and participate in an Inova Solutions sales demo in order to make the referrer eligible for the $100 gift card, which will be sent upon the completion of the demo. See your Inova Solutions account representative for details or contact info@inovasolutions.com for complete terms and conditions.

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Add High Availability to your LightLink Server Hosts

A new capability is taking the worry out of server malfunction. Inova customers may now take advantage of High Availability technology, which guarantees nearly continuous operation of the LightLink server that powers your Inova products. If your LightLink server crashes, your LED or LCD displays are guaranteed to be back up and running in less than 30 minutes, and you will not lose any data during this brief downtime.

When call center reporting is mission critical to your daily operations, count on High Availability to keep you up and running. Contact your account rep or info@inovasolutions.com for details.

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