Inova OnAlert® LED Wallboards For Call Centers

Inova OnAlert® LED wallboards are an easy and affordable way to display performance metrics to large groups of call center agents. Because they allow you to share data in real time, they’re also a great way to keep your contact center operating at peak performance.

Our call center reader boards are a fast, efficient way to convey vital information to all your agents and managers. Powered by Inova LightLink® software, these bright, highly visible LED reader boards display critical call center KPIs and operational metrics from multiple data sources. They can also change color and broadcast instructional messages when programmed thresholds are reached, alerting teams within the call center to changing conditions. This real-time insight helps your team increase their productivity and provide superior customer service. 

Inova OnAlert® LED wallboards are available in two power options: traditional and Power over Ethernet. Our traditional M-series readerboard boasts an energy-efficient design that uses up to 70% less power than other LED displays, without sacrificing performance. Our X-series readerboards are built with Power over Ethernet (PoE) technology, which means they are even more efficient, drawing power directly from your network. Besides being the most energy-efficient readerboard on the market, the X-series is incredibly easy and inexpensive to install. A single Ethernet jack is all you need to connect and no cabling or electrical outlets are required.


Inova OnAlert Wallboards offer you unparalleled visibility of critical call center information, with features including: 

  • Ultra-bright, 3-color LEDs and anti-glare coating for optimal indoor viewing
  • A wide viewing angle and easy readability at distances of 100+ feet
  • Intuitive editing software for customizing messages with distinctive fonts, colors, motions and effects
  • Advanced scheduling capabilities that control where, when and how long information is displayed
  • Multiple mounting options, including VESA mount instructions
  • Multiple network interface options: 10/100 Base T Ethernet NIC, Web Browser Configuration, SNMP MIB II Identification, DHCP or Static IP Addressing
  • Energy-efficient model options, with X-series models using a maximum operating voltage of 15.4 watts
  • Status tracking through a centralized user interface and onboard status lights that ensure quick troubleshooting of network issues

 

 

 

 

 

 

 

Inova OnTrack X2

Display Name

Inova OnTrack X2

Model Number

ONTX2-096

LED Array

16 x 96

Characters

2 lines of 16 (2" high)

Dimensions

30.9" x 6.9" x 2.3"

Weight

6 lbs. (2.7 kg)

Power

IEEE 802.3af, 15.4 watts, Power over Ethernet. CE Marked. ETL Listed.

 

Inova OnTrack M2 

Display Name

Inova OnTrack M2

Model Number

ONTM2-192

LED Array

16 x 192

Characters

1 line of 16 (4.1" high)
2 lines of 32 (2" high)

Dimensions

59.7" x 6.9" x 2.7"

Weight

16 lbs. (7.3 kg)

Power

100-240 VAC , 50 watts, 6’ IEC power cord, external power switch. 
CE Marked. ETL Listed.

 

Inova OnTrack M4

Display Name

Inova OnTrack M4

Model Number

ONTM2-192

LED Array

32 x 192

Characters

1 line of 8 (8.3" high)
2 lines of 16 (4.1" high) 
4 lines of 32 (2" high)

Dimensions

59.7" x 11.75 " x 2.7"

Weight

23 lbs. (10.4 kg)

Power

100-240 VAC , 100 watts, 6’ IEC power cord, external power switch.
CE Marked. ETL Listed.

 

Inova OnTrack M6

Display Name

Inova OnTrack M6

Model Number

ONTM6-256

LED Array

48 x 256

Characters

1 line of 11 (8.3" high)
3 lines of 21 (4.1" high) 
6 lines of 42 (2" high)

Dimensions

78.8" x 16.4" x 2.7"

Weight

36 lbs. (16.3 kg)

Power

100-240 VAC , 200 watts, 6’ IEC power cord, external power switch.
CE Marked. ETL Listed.

 

Inova OnTrack M8

Display Name

Inova OnTrack M8

Model Number

ONTM8-256

LED Array

64 x 256

Characters

1 line of 11 (8.3" high)
4 lines of 21 (4.1" high) 
8 lines of 42 (2" high)

Dimensions

78.8" x 21.2" x 2.7"

Weight

45 lbs. (20.4 kg)

Power

100-240 VAC , 300 watts, 6’ IEC power cord, external power switch.
CE Marked. ETL Listed.

  

Additional specifications for LED display boards 

LED Colors

           3 colors (red, yellow, green)

LED Size

           0.2"

LED Spacing

           0.3"

Character Set

          Block (sans serif), Profile (sans serif), upper/lower case.

Presentation Modes

          Rainbow, Blink, Appear, Slide in, Spell on, Venetian left, Venetian right, Scroll down, Scroll up, Ribbon           right, Ribbon left, Fade in, Expand.

Graphic Support

          Over 50 standard graphics and animations, with software included to create custom graphics.

Clock/Date Support

          Multiple date formats, 12/24 hour time formats.

Audio Support

          Optional external speaker kits are available.

Connectivity

          TCP/IP connectivity. Supports DHCP and static IP addressing, with automatic IP address discovery                 system.

Special Features

          Full matrix display provides allows flexible screen layouts with individually addressable lines. Telnet               and SSH interface allows remote diagnostics and firmware upgrades.

Case Material

          Black molded plastic (x-series). Powder-coated aluminum (M Series)

    Mounting

          Eye-Bolts for ceiling mount included with optional VESA adapter plate.

          *M6 and M8 models are VESA mounting only.

Warranty

          Full parts and labor for as long as you maintain an Inova Support Agreement.